How you communicate is just as important as the words you choose to say. With that in mind, the Grand Re-Opening of the Independence Visitor Center was a high-profile milestone for the organization and it required a strategic communications effort. 20/10 Solutions designed the Independence Visitor Center Corporation’s 2009 Annual Report, which featured new event space and a newly developed art exhibit area. The final report showcased the Visitor Center as a hub to visitors far and wide – and for locals as well. We really hope you’re taking notes.